Reached out to Jerry Seiner to test drive a specific car. Scheduled and showed up for the test drive, and took the car for a spin with Youseff. Halfway through, we realized this was not the car we came to see. It was a more expensive hybrid version. We asked Youseff what was going on, and rather than apologizing for the mistake he tried to convince us how great hybrids were and why it was a better choice. We declined the hybrid and asked to see the car we wanted. Turns out it wasn't available, someone had already claimed ... Read More

Full review text opened.

Google - Nov 11, 2026

Reached out to Jerry Seiner to test drive a specific car. Scheduled and showed up for the test drive, and took the car for a spin with Youseff. Halfway through, we realized this was not the car we came to see. It was a more expensive hybrid version. We asked Youseff what was going on, and rather than apologizing for the mistake he tried to convince us how great hybrids were and why it was a better choice. We declined the hybrid and asked to see the car we wanted. Turns out it wasn't available, someone had already claimed it. Information that would have been nice to know when I talked to Youseff the day before and confirmed the appointment. I don't know if it was incompetence or deceit, but I do know I won't be buying a car from Jerry Seiner.

I just wanted to say thank you to taylynne probably spelled her name wrong but thank you for helping my boss today at 78 years old he is a little iffy with large purchases. You were exceptional!

I’ve been treated extremely well on warranty issues and service here even though I bought my KIA used at a different dealership.

I came into this dealer because they insisted they wanted to earn my business because my previews transaction of leasing my current EV9 was done through young kia in Layton. I get over there and dealt with the sales person (Abdelaziz), I told him I am very savvy with all the tricks and lies that dealers try to pull and I am not in the mood for that kind of negotiation. He insisted they don't do those kind of things over there. So he ran numbers on a new lease for another EV9 and the payments were to high ... Read More

Full review text opened.

Google - Nov 9, 2026

I came into this dealer because they insisted they wanted to earn my business because my previews transaction of leasing my current EV9 was done through young kia in Layton. I get over there and dealt with the sales person (Abdelaziz), I told him I am very savvy with all the tricks and lies that dealers try to pull and I am not in the mood for that kind of negotiation. He insisted they don't do those kind of things over there. So he ran numbers on a new lease for another EV9 and the payments were to high which I understand but then I asked him to see what discount kia is offering for me to buy out my current EV9 and he got my Vin number and came back with a buy option of insanely high numbers! They didn't bother asking me what my residual value was on my vehicle and ran the numbers off of JD Power resale value which was $2,000 higher than my residual, all to try and make more money. Bottom line is this is my second experience of trying to do a transaction with this dealer and the lies and complete lack of workability is beyond me. In my opinion this dealer is one to stay far away from.

I called ahead of my visit to Jerry Seiner Kia to test drive the Kia EV3. Menzie, a Kia salesperson was waiting for my arrival. She was knowledgeable and provided a positive customer experience for me.

Honest and comfortable to be around. A good experience. Gave a good deal. Menzie was great

Menzie was great. I really enjoyed the experience, the communication, the overall quality!

Had a great experience at Jerry Seiner! The staff was friendly, welcoming, and made the entire process easy and stress-free. Jared was especially helpful, taking the time to answer all my questions, explain everything clearly, and make sure I felt comfortable throughout the process. He was patient, knowledgeable, and never made me feel pressured or rushed. Overall, really appreciated the great customer service and would definitely recommend!

I had an amazing experience with Jared Turley! He helped us find the perfect car within our budget, and was very patient and accommodating to our needs! He even came in on his day off to help us test drive and make the final steps of buying our car!

I absolutely am so impressed with the service department. I bought my Kia Telluride almost 2 years ago. Every time I need service I can schedule it online or call. The service is great as they offer you a ride as your waiting. They have snacks and comfy chairs. The communication about your vehicle is top notch!

Our experience was great. We were greeted as soon as we walked in and a salesman was quick to help us. Overall, they were patient, listened to our needs and broke everything down to make it easy to understand the Lease we were getting into. Highly recommend

I had a great experience at Jerry Seiner Kia. Jared was a great help and very knowledgeable! It was super busy being the end of the month but they kept things moving! This was my first time getting a Kia and I definitely would recommend this place to anyone looking for a new vehicle.

The time spent looking, talking and test drive of the vehicles my wife was looking for, was a pleasant experience. We were treated like friends and was given honest and accurate information. This was from walking in to the closing and signing of the vehicle we chose. I highly recommend Jerry Seiner KIA in South Jordan to be your choice on the car of your dreams. The integrity of the team we had was shown all the way through the whole time. Thank you for your kindness and caring about us.

We’ve had an excellent experience working with Zac Anderson! From the very beginning, Zac has been incredibly kind, honest, and professional. What impressed us the most was how genuine he was throughout the entire process. We never felt like we were dealing with someone who was just trying to make a sale. Instead, we felt like we were talking to someone who truly cared about helping us find the best option for our situation. He took the time to listen, understand our needs, and present us with great options without making us feel pressured. It’s not always easy ... Read More

Full review text opened.

Google - Nov 1, 2026

We’ve had an excellent experience working with Zac Anderson! From the very beginning, Zac has been incredibly kind, honest, and professional. What impressed us the most was how genuine he was throughout the entire process. We never felt like we were dealing with someone who was just trying to make a sale. Instead, we felt like we were talking to someone who truly cared about helping us find the best option for our situation. He took the time to listen, understand our needs, and present us with great options without making us feel pressured. It’s not always easy to find someone in the car business who makes you feel comfortable and confident, but Zac has definitely earned our trust. If you’re looking for a vehicle and want to work with someone who is honest, respectful, and genuinely helpful, we highly recommend asking for Zac Anderson! Thank you, Zac, for such a great experience!

Very friendly and I would highly recommend!!!

Jared was so good at communicating and answering all my questions. The process from walking in the door and driving away with my new Telluride was two hours!

Josh did an excellent job in sales. We felt great about the deal and the service. The back office did the predictable attempt at selling warranties and other goodies, which we declined. All in all, very pleased. I’ve found Jerry Seiner good to work with.

The service team at this Kia is fantastic! James helped me warranty and replace a transmission on my car and had it back to me within days and gave me the keys. Great mechanics!

Great experience, Josh made the purchasing process very easy. There was no pressure. He helped us get the car we wanted and worked to get the payment where we needed.

We had an awesome experience at Jerry Seiner Kia . We worked with Travis Jensen , he made it easy and stress free and I walked out with my dream car ! Customer service was exceptional . No pushiness , just real conversation and a sales agent that was willing to work with us 👍.

In the past, working with car salespeople has been really stressful. We worked with Josh Rivera and it was surprisingly easy! He was very knowledgeable and answered any questions we had. He even rode to our house with us to make sure the car would work for our situation! I’d definitely recommend working with Josh. It was easy, low pressure, and felt very fair.

Josh Rivera was super hard working, he was honest, and very easy to work with. And the negotiating was pleasant. 5 stars for sure

I cannot recommend Josh enough! From the moment I walked in to the moment I drove away, he made what could have been an overwhelming first car-buying experience feel exciting, comfortable, and completely stress-free. What stood out most was that I never felt pressured. He genuinely listened to what I wanted, patiently walked me through my options, and offered thoughtful suggestions I hadn’t considered. He made sure I had the information I needed to feel confident in my decision and even helped me secure an amazing interest rate! Buying my first car was a big milestone for me, and ... Read More

Full review text opened.

Google - Oct 28, 2026

I cannot recommend Josh enough! From the moment I walked in to the moment I drove away, he made what could have been an overwhelming first car-buying experience feel exciting, comfortable, and completely stress-free. What stood out most was that I never felt pressured. He genuinely listened to what I wanted, patiently walked me through my options, and offered thoughtful suggestions I hadn’t considered. He made sure I had the information I needed to feel confident in my decision and even helped me secure an amazing interest rate! Buying my first car was a big milestone for me, and having someone who prioritized finding the right vehicle for me rather than simply making a sale made all the difference. Josh went above and beyond to make sure I had a great experience, and I drove away feeling excited about my purchase and confident that I had made the right choice. If you’re looking for a salesman who is knowledgeable, patient, trustworthy, and genuinely cares about his customers, Josh is your guy! I’m so grateful I had the opportunity to work with him and would recommend him without hesitation to anyone looking to buy a car. Thank you, Josh, for making my first car-buying experience such a positive and memorable one! South Jordan Jerry Seiner | October 2026

Great experience. Menzie was amazing to work with.

Bought my car certified pre-owned back in May from Kia Salt Lake. I was told I could get the car serviced in the future at the South Jordan Kia location. By September, Kia South Jordan was telling me my rear brakes needed to be replaced. Original measurement at time of purchase was 6mm and by September, Kia South Jordan was measuring them at 3mm on two separate occasions. Took the car back to Kia Salt Lake to get the brakes checked out. They took me back into the bay and showed me the rear brakes are measuring at 6mm still. ... Read More

Full review text opened.

Google - Oct 27, 2026

Bought my car certified pre-owned back in May from Kia Salt Lake. I was told I could get the car serviced in the future at the South Jordan Kia location. By September, Kia South Jordan was telling me my rear brakes needed to be replaced. Original measurement at time of purchase was 6mm and by September, Kia South Jordan was measuring them at 3mm on two separate occasions. Took the car back to Kia Salt Lake to get the brakes checked out. They took me back into the bay and showed me the rear brakes are measuring at 6mm still. Lots of wasted time and energy to try and resolve a problem that really wasn't an issue. I hesitate to get my car serviced at this location in the future because they inaccurately (or dishonestly) measured my brakes.

Honestly wasn’t expecting much going into a dealership, but working with Savannah was a completely different experience than I expected. She was funny, easy to talk to, knew her stuff, and actually listened to what I wanted instead of just trying to make a sale. I never felt pressured or like I was just another customer. She made the whole process comfortable and genuinely enjoyable. If you’re looking for a Kia, ask for Savannah! Buying a car doesn’t have to be a stressful experience. Definitely recommend asking for her!

If possible purchase from any other Kia in the area. It has been extremely frustrating and difficult to work with Jerry Seiner. Our financials took months, and we were unable to contact our advisor Christian. We were completely ignored for 2 weeks. They seem to never have rental cars. We even thought ahead and checked beforehand weeks in advance and day of. Love the car, but if possible I would try and work with a different dealership.

Buying a new car takes FOREVER! Our experience at Jerry Seiner Kia was as good as it gets. The wait was made better by being offered drinks and snacks...and of course a clean restroom. Thank you salesman Nick for finding us the perfect Sorento.

Matt and Dakota elevated our sales experience! Love our Sorento.

Parker was very helpful and knowledgeable.

Excellent Car Buying Experience 🙂 Well done Jerry Seiner. Love the Finance Closer, that Fellow is a ROCKSTAR

My sales person was Jared Turley and he was great! He was unable to assist me the whole time because he had an appointment but, that was on me. I had arrived a little bit earlier than I told him I would. Savanah was my second sales person she helped me with all my paperwork. She was very kind. They both gave me all the answers I needed and we walked out with the new car.

After a few frustrating interactions with another Kia dealership, I reached out to Jerry Seiner Kia South Jordan and was able to have a chat with Collin Barlow. Collin was incredibly patient and more helpful than I could have asked for. He genuinely listened to each of my concerns and promptly addressed each one. The communication throughout was top notch and I would not hesitate to visit this dealership and Collin again. Thanks again Tyler and Collin!

Terrible customer service and bait-and-switch quote tactics. My experience started online when I received an Instagram inquiry from this dealership offering a $205/month deal on a Kia Sportage. I initially told them I couldn't make it in, but after I found another deal elsewhere, their team called me back and insisted with absolute confidence: "Bring us the written offer, and we will definitely beat it." Based on their word, I made the trip to the showroom with the written quote in hand. I am giving one star solely for the receptionist/salesperson at the front desk. She ... Read More

Full review text opened.

Google - Oct 20, 2026

Terrible customer service and bait-and-switch quote tactics. My experience started online when I received an Instagram inquiry from this dealership offering a $205/month deal on a Kia Sportage. I initially told them I couldn't make it in, but after I found another deal elsewhere, their team called me back and insisted with absolute confidence: "Bring us the written offer, and we will definitely beat it." Based on their word, I made the trip to the showroom with the written quote in hand. I am giving one star solely for the receptionist/salesperson at the front desk. She was exceptionally welcoming and professional, but because she was tied up with another customer, she had to hand me off to another salesperson. Unfortunately, the second salesperson completely lacked any interest in earning my business. When I showed him the deal I was promised and explained what was discussed on the phone, he completely blew it off. His exact attitude was a dismissive ultimatum: "This is my deal, do you want to take it or not? It's up to you." He made zero effort to review the paperwork, negotiate, or show basic professional courtesy. Disgusted by the total lack of respect and poor treatment, I walked out within 5 to 10 minutes. I don’t know if they were too busy, if it was close to closing time, or if the salesperson just didn't like my face, but treating a ready-to-buy customer this way is completely unacceptable. Dealerships should not lure people in with promises of beating competitor offers only to treat them with utter contempt on the showroom floor.

It shouldn’t take 2.5 hours to purchase a car when paying cash and the price and terms were pre-negotiated before arriving. Felt like I was Guinea pig with a new system. Very frustrating. The interior was kind-off detailed and clean. Still plenty of crumbs and evidence of previous owners (it was a 30k used Sorento). The lot tech apparently was in a rush and didn’t look too closely. Not pleased with Jerry Seiner Kia

Very helpful and courteous

Tyler has been awesome, super friendly, helpful, not pushy at all.

Amazing Experience! Zac Anderson is the goat 🐐, amazing to work with. Just to give you an idea, I bought a car 5 years ago and decided to go back with the same guy 5 years later, that’s how you know that he does it right. Love the place, love the car, my wife loves the car and Zac is like the goat of the goats. Definitely will come back for future purchases. Did I mention that Zac Anderson in the GOAT? Go with Zac he's the greatest.

(Translated by Google) Excellent 👌 (Original) Excelente 👌

Working with nick darcy was an amazing. he is incredibly knowledgeable, transparent throughout the entire process, and never once pressured me into a decision. he truly listened to what I was looking for and made the car-buying experience seamless and stress-free. I highly recommend reaching out to him if you’re in the market for a new vehicle!

James was so unbelievably rude to me. Never doing service with them again. Horrendous customer service and horrendous prices for basic services/diagnostics.

Josh Rivera was awesome! He did everything possible get us into the car we wanted, at the terms we needed. He literally RAN around the entire lot pulling cars for us to look at and test drive. It was a great experience and we’ll definitely be back to get another car.

I had a great experience working with Trey and Tyler! They were both amazing throughout the entire process and made buying my new car an easy and wonderful experience. I absolutely love my new car and have been enjoying it so much! I’m very happy with my purchase and grateful for all their help.

JT is the best, always communicates what’s going on and takes care us. One of the best advisors I have worked with at any dealership and any brand.

Really great and easy experience. Nick got us into our dream car and we couldn’t be happier with our new Telluride!

Had an excellent experience at the parts department. They walked me through some technical questions and assisted me in planning out some self service options and professional inhouse options. Both of which I utilize(d) because of their professionalism and actual verified knowledge.

Michael was fantastic and was very knowledgeable about my car of choice and I’m glad I bought from him

This was my 2nd vehicle purchased with Jerry Seiner Kia. They have always been wonderful to work with. My salesperson Menzie was so great. She helped me get the car I was searching for and was super helpful and patient with the unique financial situation I was facing. Would highly recommend working with her! Top notch service and communication.

Really great experience purchasing a new 2026 Kia Sorento. Low pressure sales from Jared who got the key and took it for a test drive right away. I wasn’t hounded by anyone in the parking lot and was greeted when I came in. He ran a few numbers even after I had left to look at a few options and responded to my text and questions quickly. Bill took over for financing and was personable and friendly. I did have to decline the extra warranty multiple times and the car wasn’t as perfectly clean as I hoped but honestly ... Read More

Full review text opened.

Google - Oct 10, 2026

Really great experience purchasing a new 2026 Kia Sorento. Low pressure sales from Jared who got the key and took it for a test drive right away. I wasn’t hounded by anyone in the parking lot and was greeted when I came in. He ran a few numbers even after I had left to look at a few options and responded to my text and questions quickly. Bill took over for financing and was personable and friendly. I did have to decline the extra warranty multiple times and the car wasn’t as perfectly clean as I hoped but honestly Jared delivered the car to the house with a full tank of gas, two sets of keys, and a handshake. Overall it was a fairly seamless process and I’m so glad I did it. Buying a car is a big financial decision and I’m confident. I’d recommend!

This dealership has to be the worst car dealership on planet earth. Do yourself a favor and avoid buying a car here at all costs. Better yet, avoid buying a Kia at all costs. We have had a bad experience with every single department at this dealership from sales to service to finance. They are a disorganized mess of an organization and they should be ashamed of the level of "service" they provide. Our most recent issue is that they can't find any documentation of our warranty or any paperwork about us ever purchasing a vehicle at ... Read More

Full review text opened.

Google - Sep 28, 2026

This dealership has to be the worst car dealership on planet earth. Do yourself a favor and avoid buying a car here at all costs. Better yet, avoid buying a Kia at all costs. We have had a bad experience with every single department at this dealership from sales to service to finance. They are a disorganized mess of an organization and they should be ashamed of the level of "service" they provide. Our most recent issue is that they can't find any documentation of our warranty or any paperwork about us ever purchasing a vehicle at all. Their service department is rude and incompetent and have shown a complete inability to diagnose and repair any of the issues we have had with the car. Do yourself a favor and avoid this dealership like the plague.

BUYERS BE AWARE!!! We purchased a 2027 Hybrid Telluride on July 13th, along with a Service Contract which we’ve been trying to cancel two weeks later after purchase. We’ve been many times at the dealership, spoken with different people, gave them twice a cancel letter and today it’s been almost three months and still nothing. So be aware and DON’T BUY A SERVICE CONTRACT OR ANY ADD ON!!! horrible experience. We were planning on getting another vehicle that we will need but we are not definitely getting it from here after this.

1/5 Stars – Daniel Garcia (Sales Manager) and Jerry Seiner Kia South Jordan Have Zero Respect for Buyers I have bought many vehicles over the years and worked with dozens of general managers, sales managers, and salespeople across the industry. Daniel Garcia, Sales Manager at Jerry Seiner Kia in South Jordan, is hands down the single worst, most unreasonable manager I have ever dealt with. This isn't my first awful experience at this specific dealership either. Back in December 2025, I was attempting to buy a $60,000 Kia Telluride from this store, and the salesperson I was working with literally mocked me. I ... Read More

Full review text opened.

Google - Sep 26, 2026

1/5 Stars – Daniel Garcia (Sales Manager) and Jerry Seiner Kia South Jordan Have Zero Respect for Buyers I have bought many vehicles over the years and worked with dozens of general managers, sales managers, and salespeople across the industry. Daniel Garcia, Sales Manager at Jerry Seiner Kia in South Jordan, is hands down the single worst, most unreasonable manager I have ever dealt with. This isn't my first awful experience at this specific dealership either. Back in December 2025, I was attempting to buy a $60,000 Kia Telluride from this store, and the salesperson I was working with literally mocked me. I walked away and took my $60,000 straight to another local Kia dealership that treated me with actual respect. If you are looking for a Kia in Utah, I 10/10 recommend taking your business to the other local Kia dealership—they actually value their customers Foolishly, I gave Jerry Seiner Kia South Jordan another chance recently as a direct cash buyer ready to write a check for a 2023 Kia Soul [Stock #61334]. Despite this vehicle having a documented accident on its history report and sitting stagnant on their lot for almost two months, I made a very fair cash offer. Instead of working constructively to close a simple, guaranteed cash sale, Daniel Garcia blew up the deal and let me walk away over a petty $400. The stubbornness, unprofessionalism, and complete lack of customer service from management here is staggering. Save yourself the headache and take your hard-earned money to a dealership whose managers actually know how to treat experienced buyers.

It's been one month and I feel like I've had enough time with this dealer to write a a fair review. I'm not impressed with their sales team at all. Youssef and Jason were personable enough, but I felt an overall level of apathy towards my deal. I contacted multiple dealers about Carnivals and it took the most negotiating by far to even match trade and finance terms to what I was getting elsewhere. Not to mention after the fact that I noticed they went back on the trade numbers they promised and lowballed me by another $700. ... Read More

Full review text opened.

Google - Sep 25, 2026

It's been one month and I feel like I've had enough time with this dealer to write a a fair review. I'm not impressed with their sales team at all. Youssef and Jason were personable enough, but I felt an overall level of apathy towards my deal. I contacted multiple dealers about Carnivals and it took the most negotiating by far to even match trade and finance terms to what I was getting elsewhere. Not to mention after the fact that I noticed they went back on the trade numbers they promised and lowballed me by another $700. Quite disappointing that these guys are willing to lose my future business over $700. They also either lied or did not complete the paperwork properly, but we got the incorrect license plate design that we requested. The most frustrating thing was getting a windshield replaced that they put on the We Owe. Youssef promised it would be at the dealer and they could schedule me in to get it done within a week and a half. I called back about this after 2 weeks of not hearing anything from them. I was promised multiple same-day callbacks from Youssef and management on this issue and I never heard back. Service and Parts had no idea what was going on. The sales team was not communicating to them to get a windshield ordered for me. I had to do it all myself. Very poor service and I'm not sure when it would have gotten done if I hadn't been so pushy. I'm not going to put my service advisors name down, since I don't want management associating him with a bad review, but he was great. When I arrived for my appointment, he didn't know what was going on and sales had again not communicated anything to them about all this. They were an hour behind schedule trying to get the glass repair guy over to get things done. Overall very disappointed with my experience here. They were the only option that had exactly what we wanted in the state, but I would not willingly come back to do business with them again. Doug Smith Kia in Lindon has by far been the better experience

I hate feeling like a Karen but I’m just at my wits end. I’d had a ford and a Nissan car and by far Kia is probably the worst make I’d ever had. The check engine light came on and I found out that the code it was giving me is a known KIA ISSUE. It’s an issue with the engine and because of that issue the car is not drive able and it can’t go over 25 mph when you drive it. I scheduled an appointment with Kia because they are the only ones who ... Read More

Full review text opened.

Google - Sep 17, 2026

I hate feeling like a Karen but I’m just at my wits end. I’d had a ford and a Nissan car and by far Kia is probably the worst make I’d ever had. The check engine light came on and I found out that the code it was giving me is a known KIA ISSUE. It’s an issue with the engine and because of that issue the car is not drive able and it can’t go over 25 mph when you drive it. I scheduled an appointment with Kia because they are the only ones who can fix it. Went yesterday and when I scheduled the appointment I explained to the scheduler that it’s an engine issue and that it’s not drivable and how I need it fixed because I am still making payments on the car. The scheduler said okay and when I go in to say it’s a recall appointment. After waiting 2 hours they give me the car back saying the recall was taking care of I ask oh okay so the check engine light is gone & he said no you need to schedule a diagnostics now to see why it’s on. Like what was the point of me bringing it here?? I don’t care about an anti theft recall when I can’t even drive the car! Please don’t get a KIA if you need a reliable vehicle! They DONT CARE & will dismiss the issue. Now all I can do is save up enough money to have my mechanic put in a new engine 🤦🏽‍♀️

Go to a different dealership. We were pre-approved before we got there and we were fully ready to buy a car which we did. BUT we waited 2+ hours after we had went and got the check to buy the car, they didn’t have to do any of the finance part there. In total I think we were there for 5 hours and all we needed was a purchase contract and to talk numbers/sign a few documents. Our salesman Michael was very nice and good otherwise I would give 1 star! Also they told me my trade had no value and ... Read More

Full review text opened.

Google - Sep 15, 2026

Go to a different dealership. We were pre-approved before we got there and we were fully ready to buy a car which we did. BUT we waited 2+ hours after we had went and got the check to buy the car, they didn’t have to do any of the finance part there. In total I think we were there for 5 hours and all we needed was a purchase contract and to talk numbers/sign a few documents. Our salesman Michael was very nice and good otherwise I would give 1 star! Also they told me my trade had no value and they have it listed for $7,000 more than they paid me for it. I’m concerned with how well this car will perform based on our overall experience they seemed very shady and pushy to make money. I would never recommend anyone going here. They weren’t worried about their customer if they weren’t doing what they wanted, I wish I would have bought from a different dealership.

I was told my car was ready so I drove up 20-30m to pick it up, when I arrived they couldn't find my documents, then when they did I finally went to my car and it still had a engine light on, they forgot to put in the fixes. So I went back to their office and they told me the parts for the fixes never came but it was approved and they told me it was done. I drove up just so that they can tell me it will be a few more days before its fixed. ... Read More

Full review text opened.

Google - Sep 12, 2026

I was told my car was ready so I drove up 20-30m to pick it up, when I arrived they couldn't find my documents, then when they did I finally went to my car and it still had a engine light on, they forgot to put in the fixes. So I went back to their office and they told me the parts for the fixes never came but it was approved and they told me it was done. I drove up just so that they can tell me it will be a few more days before its fixed. The only positive is the free snacks and small water bottles.

They said the car was ready to be picked up. Turns out the parts we paid for didn’t arrive and they never repaired the car. Wasted 2 hours of our time. Got a rice crispy treat though.

Don't buy used cars from here. **AVOID this service at all Cost** they do not care about customers only dollars!!!!! Background: WE bought a car from Jerry Siener Kia South Jordan last year. I noticed the A/C was not working consistently. During the winter I notice it wouldn't blow hot air consistently. I took it in January 2026 to get serviced because I got warranty on the car and the sales person & finance guy said the warranty will cover the issue (i have the email that states that) because i told them very soon after purchasing. I ... Read More

Full review text opened.

Google - Sep 4, 2026

Don't buy used cars from here. **AVOID this service at all Cost** they do not care about customers only dollars!!!!! Background: WE bought a car from Jerry Siener Kia South Jordan last year. I noticed the A/C was not working consistently. During the winter I notice it wouldn't blow hot air consistently. I took it in January 2026 to get serviced because I got warranty on the car and the sales person & finance guy said the warranty will cover the issue (i have the email that states that) because i told them very soon after purchasing. I told them the problem isn't consistent when it doesn't work They said they can look but if they don't find anything there's a fee of 200-300$ I agreed to pay it. They did not care to look because they said they couldn't replicate the problem even when I asked they still look and I pay the fee and I told them ITS NOT CONSISTENT. Went all winter with cold drives and today I sat in my hot car trying to get the AC to work. they do not care about the cars they sell or the well being of the people afterwards ***UPDATE - Air-conditioner completely OUT! Drove there to prove and show them it was out. they wouldn't even look at it with out paying $299.00 and was told "its 4:30 on a Friday afternoon, nothing would get done today anyway".

i've been taken for a ride by these guys. Beware. I bought an ev6 last year, the moment we bought it we noticed a dent in the roof. salesman said: "it'll buff out". fast forward a few months of me pestering them to come fix it, some guy literally comes to my house to deliver all-weather mats and promises that it will be fixed, and of course they also asked me to take down my review. now I've had the car for over a year, no word, no fix. Ridiculous.

Went in 5 days ago (Saturday) to look at a car they just listed on their website. Spent several hours there negotiating and finally coming to an agreement for the car cost plus installing four new tires as the tires wouldn’t last another 10k. It was listed as a Kia certified used car. At the end of negotiation the kill all hope floor manager came over and said the car hadn’t been through the inspection process and didn’t know if additional repairs (car is still under warranty) were required to have it meet certification. Being the dummy, I ... Read More

Full review text opened.

Google - Sep 3, 2026

Went in 5 days ago (Saturday) to look at a car they just listed on their website. Spent several hours there negotiating and finally coming to an agreement for the car cost plus installing four new tires as the tires wouldn’t last another 10k. It was listed as a Kia certified used car. At the end of negotiation the kill all hope floor manager came over and said the car hadn’t been through the inspection process and didn’t know if additional repairs (car is still under warranty) were required to have it meet certification. Being the dummy, I didn’t get anything in writing of what we negotiated. Monday I got a voice message that included this direct quote; “that price that uh, we had it advertised for Saturday. Uh, we will honor that price on the car for you and it will have a set of continentals on it.” I go in Wednesday as I’m not hearing anything from the dealer about the car being ready. Well the kill all hope floor manager comes along again and tells me the price listed on Saturday isn’t the price we have it now.Mr kill all hope then presents a paper as says we’ll sell to you now for $400+ above what we said we would sell it to you. All the while I’m arguing with Mr kill all hope the salesmen are just having a good smile and chuckle like; yup this is what we do. Run don’t walk from this bunch of liars and crooks. Thanks Jerry Seiner Kia for wasting my time.

I will never shop for a car here again. I will dissuade family from doing so also. Buying a car here is one thing I wish I could get take back. They give car salespeople the reputation they have.

Honestly didn’t have the best experience! Brought my car in on August 4th. They ran a diagnostic and then called to tell me the fixing. I was working with Collin and there was horrible communication. I approved them to fix it and then after two weeks of them saying it’ll be ready this day and me having to reach out to them about updates instead of them communicating to me when things change they tell me my car is ready on Thursday the 20th. Then when about to head up to the store already on the road get ... Read More

Full review text opened.

Google - Aug 25, 2026

Honestly didn’t have the best experience! Brought my car in on August 4th. They ran a diagnostic and then called to tell me the fixing. I was working with Collin and there was horrible communication. I approved them to fix it and then after two weeks of them saying it’ll be ready this day and me having to reach out to them about updates instead of them communicating to me when things change they tell me my car is ready on Thursday the 20th. Then when about to head up to the store already on the road get a text saying there’s an other issue and that they will need to keep it overnight. Then the day of pick up went to pick up the car and the lady at the cashier pick up counter says follow me around the corner, we stood there waiting and then we had to ask her again where are the keys and she just sat there on her phone, didn’t communicate she gave them to someone to bring my car up after giving us the keys we went outside and I didn’t see my car. I proceed to pushing the beep button on my car and they gave me the wrong keys and gave me key to another car. And then on top of that come 4 days later car is already leaking oil after they did say they would include the oil change in the price of the service fixing. (And didn’t do one) Arrived at the dealership and service man I was talking (Collin) to was not very nice and seemed annoyed at me at this point. After waiting 3 hrs for them to do my car and after the paper sat on the desk for an additional 30 minutes without anyone telling me any communication about it being ready to go finally I was able to leave. All I asked was communication to me especially since I explained this was the only vehicle my husband and I had. Just not the best experience. A simple text message with updates would be nice. We are putting a lot of money into the labor on the car and good communication is all I really asked for. And I didn’t really get that.

EDIT 9/4/26- Soon after my original review they reached out and scheduled my appointment. The second repair was done properly. James with service was helpful. A manager, I assume, called and asked for further information on my experience and offered me a free service. Leave a bad review and they are quick to call. Updated to 2 stars. Jerry Seiner Kia South Jordan has provided nothing but consistently poor service. Their service department is by far the worst large dealership service department I have ever interacted with. It took me 19 phone calls scattered at various times during regular operating hours just ... Read More

Full review text opened.

Google - Aug 22, 2026

EDIT 9/4/26- Soon after my original review they reached out and scheduled my appointment. The second repair was done properly. James with service was helpful. A manager, I assume, called and asked for further information on my experience and offered me a free service. Leave a bad review and they are quick to call. Updated to 2 stars. Jerry Seiner Kia South Jordan has provided nothing but consistently poor service. Their service department is by far the worst large dealership service department I have ever interacted with. It took me 19 phone calls scattered at various times during regular operating hours just to get a quote and appointment for a simple wiper cowl replacement. I arrived the day of appointment in good spirits and they were quicker than anticipated. Upon opening the hood, however, I found that they installed a different broken cowl. Unacceptable. The damage was visible which leads me to believe that the tech was aware of it and installed it anyway. Nearly 3 weeks later after an expected 4 day wait and I am still calling and hanging on the false hope that someone in this not-so professional dealership can keep their promises. Very disappointing.

My experience with the service department was extremely disappointing. I had to leave my Kia for major repairs, and despite being assigned a service representative, none of my phone calls or text messages were returned. I eventually had to escalate the issue to management just to get updates on my vehicle. To make matters worse, I later discovered I had been overcharged for the repairs. Between the lack of communication, poor customer service, and billing issues, this was a very frustrating experience. I would not recommend this service department based on my experience.

Read at DealerRater

Extremely unsatisfied with their empty promises and deception. Zero stars needs to be an option. I bought a used Subaru Crosstrek on 7/18/2026. I was fortunate enough to purchase the car with my credit card and the dealership agreed to cover half of the credit card fees. When I went to swipe my card, they had me cover the entire card fee ($337.22) and the finance manager (Jack Hart) said they would fix the error on Monday, 7/20/2026. On Monday, July 20th, I provided the dealership a copy of what was charged to my credit card and what the contract showed. The agreement ... Read More

Full review text opened.

Google - Aug 5, 2026

Extremely unsatisfied with their empty promises and deception. Zero stars needs to be an option. I bought a used Subaru Crosstrek on 7/18/2026. I was fortunate enough to purchase the car with my credit card and the dealership agreed to cover half of the credit card fees. When I went to swipe my card, they had me cover the entire card fee ($337.22) and the finance manager (Jack Hart) said they would fix the error on Monday, 7/20/2026. On Monday, July 20th, I provided the dealership a copy of what was charged to my credit card and what the contract showed. The agreement was that they would cover half of the cc fees, so $168.61. However, I didn't hear from the finance manager on Monday and called in on July 21st Turns out Jack had been let go and the credit was never issued. Daniel, the GM, took my call and saw the situation and said he would process the credit and actually just cut a check to me (and verified my address) and send that in the mail. Today is 8/5/2026 and I still haven't received the check, so I called to check on the progress. I ended up speaking with Tyler (a finance manager, I believe, since Daniel wasn't available to speak) and he shared that they discounted the price and the credit card fees were reduced. I looked at the copy of what I signed and my credit card statement and it still shows the $337.22 difference. After several minutes of trying to ask why there is a difference and when the check may be sent, Tyler said they will not be sending a check since they had already discounted the car. I mentioned again about the credit card fee and the splitting the cost. He was not budging, so I'm resorting to reviews of Jerry Seiner Kia in South Jordan, Utah. I will never buy another car with this dealer I will not recommend them to any of my family or friends.

Felt rushed and a bit helpless. Mostly the finance guy .

Extremely unsatisfied with their empty promises and deception. Zero stars needs to be an option. I bought a used Subaru Crosstrek on 7/18/2026. I was fortunate enough to purchase the car with my credit card and the dealership agreed to cover half of the credit card fees. When I went to swipe my card, they had me cover the entire card fee ($337.22) and the finance manager (Jack Hart) said they would fix the error on Monday, 7/20/2026. On Monday, July 20th, I provided the dealership a copy of what was charged to my credit card and what the contract showed. The agreement ... Read More

Full review text opened.

DealerRater - Aug 5, 2026

Extremely unsatisfied with their empty promises and deception. Zero stars needs to be an option. I bought a used Subaru Crosstrek on 7/18/2026. I was fortunate enough to purchase the car with my credit card and the dealership agreed to cover half of the credit card fees. When I went to swipe my card, they had me cover the entire card fee ($337.22) and the finance manager (Jack Hart) said they would fix the error on Monday, 7/20/2026. On Monday, July 20th, I provided the dealership a copy of what was charged to my credit card and what the contract showed. The agreement was that they would cover half of the cc fees, so $168.61. However, I didn't hear from the finance manager on Monday and called in on July 21st Turns out Jack had been let go and the credit was never issued. Daniel, the GM, took my call and saw the situation and said he would process the credit and actually just cut a check to me (and verified my address) and send that in the mail. Today is 8/5/2026 and I still haven't received the check, so I called to check on the progress. I ended up speaking with Tyler (a finance manager, I believe, since Daniel wasn't available to speak) and he shared that they discounted the price and the credit card fees were reduced. I looked at the copy of what I signed and my credit card statement and it still shows the $337.22 difference. After several minutes of trying to ask why there is a difference and when the check may be sent, Tyler said they will not be sending a check since they had already discounted the car. I mentioned again about the credit card fee and the splitting the cost. He was not budging, so I'm resorting to reviews of Jerry Seiner Kia in South Jordan, Utah. I will never buy another car with this dealer I will not recommend them to any of my family or friends.

Read at DealerRater

We walked into Jerry Seiner Kia in South Jordan and the first impression wasn’t too bad. Our salesman met us at the door. We sat down at his desk and started chatting about what vehicle we wanted and that we wanted to get a quote on our vehicle for a trade in. We were starting to make deals but it was past 6 o’clock, and we weren’t sure what the bank would approve for our loan. We were trading in a car that we would have been out money on. So we knew we’re gonna have to ... Read More

Full review text opened.

Google - Jul 30, 2026

We walked into Jerry Seiner Kia in South Jordan and the first impression wasn’t too bad. Our salesman met us at the door. We sat down at his desk and started chatting about what vehicle we wanted and that we wanted to get a quote on our vehicle for a trade in. We were starting to make deals but it was past 6 o’clock, and we weren’t sure what the bank would approve for our loan. We were trading in a car that we would have been out money on. So we knew we’re gonna have to put a down payment down, but we just didn’t know how much. Joshua worked with us and told us that they would submit it to the bank in the morning and call us back. The next day came and at 430 I called them because we hadn’t heard anything. I asked to speak with Joshua regarding an application that we had in. We were told that it was his day off and that the manager would call us back or text us after they pulled up our information. The girl on the phone didn’t acknowledge that she knew my name or my phone number, so I asked her if she had my information. She read the last four digits of my phone number based off the caller ID and said OK, yes they will call you back. It’s been an additional two days and I haven’t received a call back. I mean, a girl can take a hint, but I think that is absolutely ridiculous that a business can’t call back to deliver the news. Either good or bad. I had a car payment I was holding off on paying in case we were gonna trade my car in I could put it towards the down payment and I put other things on hold waiting for them. It’s the third day of waiting for them to communicate. I thought about calling back again, but then I thought why would I want to buy a car from this dealership if they can’t even respect me as a customer and communicate with me. It was very rude and made us feel undervalued.

I bought a used expedition and within 3 months of buying the vehicle I had to replace the entire transmission. Jerry Seiner was no help. They had no policy to help me so now I'm out 10k. If you buy be wary.

Read at DealerRater

The sales managers Tyler and Alex were not knowledgeable about the cars or warranties. They were very rude. The car we were interested in was advertised with incorrect information and Tyler was very obnoxious when we asked him about it. I suggest going somewhere else. Cars are too expensive to be treated the way Tyler treats customers. I saw him treat other customers rudely also.

I want to give this dealership more than 2 stars but after my last transaction with them in the service dept I just cannot. I bought my car in January 2026. My purchasing experience was so-so, not a 10/10 at all. I took my telluride in for its first oil change just a few weeks ago. I was told that there is a leak and they would like me to bring my vehicle back in when I can. Last week I took my car in on Monday, I waited about an hour and a half and JT tells me that they do not ... Read More

Full review text opened.

Google - Jul 7, 2026

I want to give this dealership more than 2 stars but after my last transaction with them in the service dept I just cannot. I bought my car in January 2026. My purchasing experience was so-so, not a 10/10 at all. I took my telluride in for its first oil change just a few weeks ago. I was told that there is a leak and they would like me to bring my vehicle back in when I can. Last week I took my car in on Monday, I waited about an hour and a half and JT tells me that they do not have the needed part at this location but at there other so they would need at least a few more hours. They got me an uber so that I could get to work. I did not hear from JT all day. Just for me to call him about 5PM, where he tells me that they changed the part but when they took it for a text drive there was another leak issue and that they would need more time. He said that he was working on getting me a loaner and if I was ready to be picked up. Tuesday comes and goes, I do not hear from them. Wednesday comes and goes and I do not hear from them. Then finally Thursday afternoon I called the service dept since they could not bother to call me to update me. JT says "I was just talking to the mehanic about your vehicle" uhh sure you were. He goes on to tell me that they needed more time to look into it as it was a deeper issue than they thought. And that I should most likely get my vehicle back the following day. Anyways, this type of customer service is why consumers hate dealing with big dealerships. My car is a 2025 Telluride, I am its first owner and I already had an issue with my vehicle and customer service, or lack there of I should say.

On a road trip and my engine light came on. Parts/ Service did a diagnostic on my KIA Carnival and turned out my coolant hose was destroyed. I got told it would take an hour to replace ended up being 5 hours! Efficiency is not their expertise.

My wife walks in with cash and the salesman and manager treats her like crap pathetic place go somewhere people

I paid for services that has not been rendered.

Very disappointed with Kia’s service. After cancelling my insurance policy, I was told I would receive a full refund, but I never got the full amount back. It took months of follow-up, and even after speaking with Daniel and Christian several times, the issue was never properly resolved. I had to keep contacting them myself with little communication or real assistance. This was a frustrating experience and not the level of service I expected. Would not recommend.

Terrible customer service. They will try to give you thousands less for a trade in than any other dealer. Do your homework. When you tell them no. They will continue to call you and have multiple sales people call you.

Update 6/13 : when trying to gain more information on my refund I continue to get poor customer service. Update June 6: It’s been 6 weeks I have not received my refund April 26: I had a very poor experience with the finance side of this dealership. I worked with Jason. This was my first time buying a car as I just graduated college. All the documents were not thoroughly explained to me and I was under the impression I was only buying one warranty. I was told all the documents would be sent to my email so I could review them, THEY WERE ... Read More

Full review text opened.

Google - Apr 25, 2026

Update 6/13 : when trying to gain more information on my refund I continue to get poor customer service. Update June 6: It’s been 6 weeks I have not received my refund April 26: I had a very poor experience with the finance side of this dealership. I worked with Jason. This was my first time buying a car as I just graduated college. All the documents were not thoroughly explained to me and I was under the impression I was only buying one warranty. I was told all the documents would be sent to my email so I could review them, THEY WERE NEVER SENT. When I received my loan I was shocked by the extra 3000 dollars that was added to my loan. I tried multiple times to contact Jason and the dealership to gain more clarity and only received one attempt to return my many phone calls and message. This had led me to feel taken advantage of. When returning to the dealership distraught and stressed I was disappointed with the attitude Jason showed me and my grandma. He was very rude. He rudely bickered with us when going through the process of giving me a refund on the warranty plus the extra two warranties that weren’t fully explained to me. Maybe he needs more practice with his job and customer service training. Despite this very bad experience I do like my car and the sales team Jakob, tyler and a few other employees were nice and easy to work with. The refund will take up to 6 weeks so I hope the process from here will go smoother I do not recommend the Jerry seiner Kia south Jordan dealership. Please be cautious when working with them and review all the documents as I will next time I buy a car.

We were frustrated with our experience at this Kia dealer tonight. We drove a 2027 Kia Telluride Xline SX. Jamie Gutierrez was our sales representative, who our appointment was scheduled with. We told her we saw the $2,000 Double Down tax offer banner advertised on their site. She told us that was an old promotion and should no longer be displayed on their site. I indicated that I just pulled it up today, and she said it ended in March. Which is odd, since April is tax return deadlines. (Come to find out later that special is still being offered, it just ... Read More

Full review text opened.

Google - Apr 9, 2026

We were frustrated with our experience at this Kia dealer tonight. We drove a 2027 Kia Telluride Xline SX. Jamie Gutierrez was our sales representative, who our appointment was scheduled with. We told her we saw the $2,000 Double Down tax offer banner advertised on their site. She told us that was an old promotion and should no longer be displayed on their site. I indicated that I just pulled it up today, and she said it ended in March. Which is odd, since April is tax return deadlines. (Come to find out later that special is still being offered, it just excludes 2027 Kia Tellurides. Interesting, that their representative isn't familiar with their own promotions.) In addition she was just insistent on selling us a car tonight, versus answering questions or showing us cars so we could make an informed decision. For instance, my husband asked to look at a Sorrento and she pointed to the Sportage in their show room and told him that was the same size minus the 3rd row. (Which I pointed that detail out.) So instead of showing us one on the lot, he had to look at the Sportage, which is not the same vehicle. In addition, there were things she couldn't answer about Tellurides in terms of features or warranty. We were asking for specific details about the warranty and what is/isn't covered, but she couldn't answer those questions. My husband asked about an extended warranty and pricing, to which she said she didn't know anything about cost. She said that was a finance department thing and insisted that we really didn't need that, unless we wanted to extend everything to match the 10 year warranty. She acted as if we didn't need that, with what was already covered. That info should be provided, so there again customers can make an informed decision. We told her the Xline SX we just drove was making weird noises in the AC/heat vents. It was loud and our 17 year old even checked to make sure the vents were open. The more we increased the air level, the louder it was. We expressed that concern and she assured us that wasn't normal. This is a brand new car! We then asked her for out the door numbers on that car anyway, with the discount advertised. (which again she said had ended) She said she would talk to her manager and they could honor it since it was still listed. After waiting 10-15 minutes, we were brought the final numbers printed on a paper with $750 taken off (Definitely not even close to the advertised $200) the cost plus an additional $2,891 added in with an optional protection package. We indicated we wouldn't want any of that, and rather than reprinting it, she just crossed that out stating that would just lower our monthly payment. However, that would also lower our tax amount without that added cost. She never offered to reprint it. I feel like the advertised deal is a dishonest way to bring customers in. I feel like we were treated like a number to sell another car. All of our questions weren't even close to answered, and their store didn't seem to be well educated in their own offers or products. We will research ourself and buy our vehicle from another dealer. We were very disappointed with our treatment and won't be back. We may not even buy a Kia. We are looking at other brands, including Honda. Honda treated us much better and was willing to answer questions and negotiate.

Bait-and-switch advertising. Drove an hour to this dealership after calling ahead and confirming with CJ Oram that the car was available. He told me it was there. When I arrived, suddenly it had “just sold.” That’s not a coincidence—that’s misleading. I checked the car sales record and they sold that car 2 weeks ago, unbelievable. If a car is already gone, just say that. Don’t have people waste their time and gas just to try to sell them something else when they get there.

Love the ev9 but once they’ve got your money they don’t want to help you with anything. The financial team will oddly try and force their religious beliefs on you, very inappropriate and just weird. Also, make sure you are clear on model and features, they sold us on certain features and then afterwards said it’s not on the model they sell.

On 1/16/2026 I purchase a 2026 KIA sorento from this dealership. I had pruchse a previous KIA Soreneto in 2022 from them. We out of state, but spend a lot of time in the SLC area. So we thought we would support the local ecomony. Both time we have had major problem getting a correct title to the Colorado DMV so we can license the car. on 3/23/2026 (my third trip and purchasing a second tempory license) I still don't have a title. After two months you would think the dealership could get a title to the DMV. I have made multiple calls ... Read More

Full review text opened.

Google - Mar 25, 2026

On 1/16/2026 I purchase a 2026 KIA sorento from this dealership. I had pruchse a previous KIA Soreneto in 2022 from them. We out of state, but spend a lot of time in the SLC area. So we thought we would support the local ecomony. Both time we have had major problem getting a correct title to the Colorado DMV so we can license the car. on 3/23/2026 (my third trip and purchasing a second tempory license) I still don't have a title. After two months you would think the dealership could get a title to the DMV. I have made multiple calls to Jack H. at the dealership and left voice messages. And still waiting for a call back. The local DMV said that they had to send the title back because it had error. (sent on an outdated form and other errors) I am now trying to get some response from the GM Daniel G. I hope I can get some help soon. April 15 update- Daniel G did reach out to me on March 26 and said the title has been lost or misplaced and that they will request a new one from KIA. We are hopeful that we get the title to the DMV in Colorado soon it has been 3 months since the car was purchased.

Be careful with this dealer, it is a disgrace to the name Jerry Seiner, we sold a car to Maria last year and never got paid for it, I had to go and ask for the car back but..... they stole my key which is very suspicious.... they damaged the car and dared to clear the codes so check engine light wouldn't turn on until I got out of their lot, this is just sooo sketchy I'm actually scared of them and whoever stole the key and how far they'll be willing to go. They have such ... Read More

Full review text opened.

Google - Mar 24, 2026

Be careful with this dealer, it is a disgrace to the name Jerry Seiner, we sold a car to Maria last year and never got paid for it, I had to go and ask for the car back but..... they stole my key which is very suspicious.... they damaged the car and dared to clear the codes so check engine light wouldn't turn on until I got out of their lot, this is just sooo sketchy I'm actually scared of them and whoever stole the key and how far they'll be willing to go. They have such an incompetent team I called and visited their dealership so many times trying to figure out what's the problem and every time they'll said something different I tried talking to the manager and they just wouldn't let me, they'll always send me with Maria which was the worst of them all and when I finally got to talk with Daniel Garcia he was as useless as his employees....no wonder. You would expect this kind of treatment from a third rate dealer but from Jerry Seiner? Unbelievable. I can't wait to see what type of excuse they'll give.

The service department will try to rip you off. They even have someone calling you telling you that your service is probably coming soon and you need this and or that for a 30k service and the total is gonna be 2500 or so. If you look at the service manual from Kia the stuff that Jerry Seiner says is not even close. Even in the severe climate, dusty, mountainous terrain we live in Kia doesn't say anything near their service recommendations. I called their competitors down the road and asked what they suggested for the 30k service and was ... Read More

Full review text opened.

Google - Mar 13, 2026

The service department will try to rip you off. They even have someone calling you telling you that your service is probably coming soon and you need this and or that for a 30k service and the total is gonna be 2500 or so. If you look at the service manual from Kia the stuff that Jerry Seiner says is not even close. Even in the severe climate, dusty, mountainous terrain we live in Kia doesn't say anything near their service recommendations. I called their competitors down the road and asked what they suggested for the 30k service and was told the truth. They told me exactly what Kia has written in their manual. Go to Doug Smith Kia. Its a little south but you'll be taken care a lot better. Ordering my next Tellurode Hybrid right now from Doug Smith.

I cannot recommend this dealership. I leased a vehicle through them and also purchased an extended warranty at the time of signing. I later discovered that the warranty was never submitted to the warranty company. As a result, I am now facing unexpected lease-end charges that should have been covered. I have attempted to contact the dealership multiple times and have received no response. This situation is extremely concerning and raises serious questions about how contracts and customer funds are being handled. I strongly encourage anyone considering doing business here to verify all documentation directly with third-party providers.

Car buying has never been easier, more rewarding or more transparent until now. If you want the best in the business, then know that when Jerry Seiner Kia is assisting you in purchasing a car, they are taking care of you.

Read at DealerRater

Called multiple times. Left multiple messages. Cannot get a hold of anyone in the parts department.

3 months have passed and this people have still not payed me for the car unbelievable, I had to go and get the car back before I get scammed and yes I did talked to Daniel Garcia and he didn't really care just like all his other employees I talked to. BE CAREFUL IF YOU'RE TRYING TO SELL A CAR TO THIS DEALER!! I sold my car to this dealership over a month ago and still have not been paid. After weeks of waiting, they claimed there was a "name mismatch" on the title even tho they ... Read More

Full review text opened.

Google - Jan 22, 2026

3 months have passed and this people have still not payed me for the car unbelievable, I had to go and get the car back before I get scammed and yes I did talked to Daniel Garcia and he didn't really care just like all his other employees I talked to. BE CAREFUL IF YOU'RE TRYING TO SELL A CAR TO THIS DEALER!! I sold my car to this dealership over a month ago and still have not been paid. After weeks of waiting, they claimed there was a "name mismatch" on the title even tho they literally took copies of my ID, so I decided to go in person and they showed me a completely different name then the one they had stated before and could not explain where it came from he just said "I'll look into it" and well a week has passed and I guess he forgot to look. They even listed the car for sale at some point, I don't know if they sold it or just removed it. I do NOT recommend, place is full of incompetent people...or maybe I was just unlucky with the ones I had to work with.

Unfortunately, not a great experience with finance dept, very disappointing. Documents were changed without my knowledge, lienholder was wrong, docs were redone 4 and 5 times, I was passed around to multiple people and basically blown off. GET financing somewhere else, save yourself alot of frustration!

Now Try and tell me I don’t know where I bought my trucks. I’ve Purchased 2 pickups in the last 2 years. The service dept is the worst and will never foot on this dealer lot again. There is no way a customer could have been treated worse. I would trust jiffy lube before this service dept.

Great buying experience. Horrible service experience. The people seem nice, but the processes are absolutely terrible. At 66k miles my Telluride started making loud noises from the suspension. Brought it in, paid the $200 diagnostic, and found out it needs repairs outside of warranty. Dang, but it happens. So I brought it home to do some research. A few weeks later I scheduled an appointment to get it fixed on a Saturday, but was later told I'd need to reschedule because they don't do repairs Saturday. I was told the system is weird and lets people book. Came to ... Read More

Full review text opened.

Google - Jan 9, 2026

Great buying experience. Horrible service experience. The people seem nice, but the processes are absolutely terrible. At 66k miles my Telluride started making loud noises from the suspension. Brought it in, paid the $200 diagnostic, and found out it needs repairs outside of warranty. Dang, but it happens. So I brought it home to do some research. A few weeks later I scheduled an appointment to get it fixed on a Saturday, but was later told I'd need to reschedule because they don't do repairs Saturday. I was told the system is weird and lets people book. Came to my new appointment 12 days later and guess what, the parts needed for the scheduled repair aren't in stock. Really? Now I get to come back in another week and take more time off work.

We bought our 2022 Kia Carnival to safely transport our four young kids. The engine recently failed under warranty. We gave the dealership all maintenance records they asked for (receipts, photos, log), and they confirmed everything was uploaded to Kia. But instead of reviewing our proof, Kia flagged our VIN so we can’t submit any more evidence and they won’t explain their decision. The dealership keeps telling us “our hands are tied” — even though they admitted there could be many possible causes for this type of engine failure. Now we’re being told we need to pay $18,386 for a ... Read More

Full review text opened.

Google - Dec 30, 2025

We bought our 2022 Kia Carnival to safely transport our four young kids. The engine recently failed under warranty. We gave the dealership all maintenance records they asked for (receipts, photos, log), and they confirmed everything was uploaded to Kia. But instead of reviewing our proof, Kia flagged our VIN so we can’t submit any more evidence and they won’t explain their decision. The dealership keeps telling us “our hands are tied” — even though they admitted there could be many possible causes for this type of engine failure. Now we’re being told we need to pay $18,386 for a new engine on a van barely 3 years old that we maintained properly. We feel completely abandoned and taken advantage of as a family who trusted this dealership and brand. Please be cautious when purchasing from Jerry Seiner Kia South Jordan!

Bought a 2022 Kia Carnival here. Engine failed. Tech line (their mysteries non customer facing department that determines your warranty outcome) asked for the maintenance records to which I gave them all the oil change proof they asked for is now claiming “lack of maintenance records” and won’t review the last batch of maintenance records i had sent in and has now blocked my VIN so no more evidence can be reviewed. Dealer says they can’t help, and they want $18k+ for a new engine on a 3-year-old van. Families deserve better. Be cautious!